Phykon Solutions has focused solely on providing outsourced services to small to medium businesses across the globe. Our understanding of business processes helps us optimize and streamline your service delivery. With over 10 years of experience in the IT/ITES sector, we have transformed business all over the world by reducing operating costs and turnarounds, building customer trust through our various service delivery models.
Located at one of Asia's largest IT parks, Technopark Trivandrum, we provide word class infrastructure to operate your business's key administrative and support functions. Our location advantage is crucial for cost effective operations. This factor is also responsible for our trained talent pool. With over 100 colleges and training institutes, Trivandrum is an ideal base for IT&ITES.
We are open 24/7 . This means that we work 24 hours a day and 7 days a week regardless of holidays, local festivals or any other occasions.
Phykon Solutions is more than just a call center. We are here to offer your guests the customer service that will keep them coming back again and again. We are a call center ready to take your customer support operations to the next level.
Located at one of Asia's largest IT parks, Technopark Trivandrum, we provide word class infrastructure to operate your business's key administrative and support functions. Our location advantage is crucial for cost effective operations. This factor is also responsible for our trained talent pool. With over 100 colleges and training institutes, Trivandrum is an ideal base for IT&ITES.
We are open 24/7 . This means that we work 24 hours a day and 7 days a week regardless of holidays, local festivals or any other occasions.
Phykon Solutions is more than just a call center. We are here to offer your guests the customer service that will keep them coming back again and again. We are a call center ready to take your customer support operations to the next level.
Management Team
Babu Mohanan K. V.
Chief Executive Officer
Babu has been with Phykon Solutions since it’s inception. He holds the vision of Phykon Solutions and is committed to offering a level of service unparallel to any other Business Processes Outsourcing Company in the world. He has decided that it is best if a company focus on one thing and for Phykon Solutions that is Ecommerce Customer Support.
Babu has 23 years of IT experience, allowing him to lead his team through the constantly changing environment of Information Technology. Prior to creating Phykon Solutions Babu was Executive Vice President of Software Development for Sequiter Inc. His responsibilities included leading a team through the evolution of present day coding technology. Before babu entered the world of IT he was a scientist for the Indian Space Research Organization, where he assisted in developing the in-house software used in rockets.
Babu has 23 years of IT experience, allowing him to lead his team through the constantly changing environment of Information Technology. Prior to creating Phykon Solutions Babu was Executive Vice President of Software Development for Sequiter Inc. His responsibilities included leading a team through the evolution of present day coding technology. Before babu entered the world of IT he was a scientist for the Indian Space Research Organization, where he assisted in developing the in-house software used in rockets.
Prateesh V.
Executive Vice President, Chief Marketing Officer
Prateesh V. has been Executive Vice President and Director of Operations, Phykon Solutions India, since November 2006. He is responsible for all Phykon Solutions’ services in India including customer support, marketing research, software, and staffing and development.
Vijay brings 15 years of IT experience to Phykon Solutions and has successfully created a branded and trusted service our clients can depend on. Prateesh has hand selected most of our agents on our India team and believes that continuous training and development is what allows us to offer such a high level of service.
Vijay brings 15 years of IT experience to Phykon Solutions and has successfully created a branded and trusted service our clients can depend on. Prateesh has hand selected most of our agents on our India team and believes that continuous training and development is what allows us to offer such a high level of service.
Mithun Gopal
Executive Vice President, Director of Customer Relations
Mithun Gopal has been with Phykon Solutions since 2006. His responsibilities began with leading the Transition Team to make smooth transfers of our new clients. He and his team also keep our clients close to their customer by regularly statusing with them on feedback received from shoppers.
Mithun joined our company as a floor manager and knows the ins and outs of Business Processes Outsourcing. He was promoted to Executive Vice President, Director of Customer Relations to lead and spread his knowledge. He has done an excellent job and getting to know our clients and their customers on a personal level and has taught our team the difference between good and great ecommerce customer service.
Mithun joined our company as a floor manager and knows the ins and outs of Business Processes Outsourcing. He was promoted to Executive Vice President, Director of Customer Relations to lead and spread his knowledge. He has done an excellent job and getting to know our clients and their customers on a personal level and has taught our team the difference between good and great ecommerce customer service.
Contact Us
If you have never outsourced or if you are considering making a switch from your current service provider, we can walk you through the process.
You are most welcome to call us at
US: 1-707-266-7777
Aus: +61 (0) 390 149 887
India: +91-471-6456070
Aus: +61 (0) 390 149 887
India: +91-471-6456070
Or you can send an email with your requirements to info@phykon.com