What are the advantages to having a call center in India?
India has the largest number of qualified, tech-savvy, IT literate English speaking professionals in the world. But service is not the only value to you, it’s the price and India’s manpower is willing to work for a lesser price. Trivandrum in particular has hundreds of colleges and technical institutes and this coupled with low cost of living & operations make it ideal for optimum value.
What are the working conditions like in your call centers?
We at Phykon Solutions are especially fortunate to be located in the brand new Technopark of Trivandrum, Kerala and are very proud of our state having over 90% literacy, the highest in India. We have handpicked and trained an incredible team of Customer Support Agents who are proud to be on our team. Our operators work eight hour shifts with a maximum of 40 hours per week.
How much does it cost?
Your cost depends on the size of your business and your needs. A price quote is only a call or click away.
Can I please ask how you run the logistics for the phone service, for example our contact number is 1300 XXX XXX for the Website. Will there be a phone call divert on this to your call center?
We will provide you a number for you to forward the calls coming into 1300 XXX XXX
Will they be charged International Rates?
Your callers will be charged only the calling rates to your 1300 number.
Will our customers know that the phone call will be diverted internationally?
There are no setup costs or fees unless the client request specific hardware, software or third-part services.
Is there any initial setup costs or fees?
No.
Can we visit the office and Technopark?
Do let us know in advance in order for us to get the necessary security clearances.
Contact Us
If you have never outsourced or if you are considering making a switch from your current service provider, we can walk you through the process.
You are most welcome to call us at
US: 1-707-266-7777
Aus: +61 (0) 390 149 887
India: +91-471-6456070
Aus: +61 (0) 390 149 887
India: +91-471-6456070
Or you can send an email with your requirements to info@phykon.com