With Phykon, you can get excellent customer service and an inbound call centre extension for your business that is powered by AI and RPA (Robotic Process Automation). For more than a decade, Phykon’s call centre outsourcing services and customer support services have nurtured many high-growth brands in Australia.We help them achieve seamless engagement through effective Business Process Management (BPM) services. We handle customer interactions with superior, real-time, personalised responses. We are ISO certified and are a member of the Indo-Australian Chamber of Commerce.
For us it is always about offering 100% reliability, scalability and security. We are ISO 9001:2015 certified. Inbound call centre services through our AI-enabled contact centre, make it easy for you to offer uninterrupted 24/7/365 multichannel support.
We always offer our clients a rigorously trained and experienced team that can offer impeccable service quality and best practices. Our world-class customer support and contact centre services are designed for a hassle-free service delivery.
For years, we have created win-win scenarios for clients by reducing operational costs through our time-tested Business Process Management services. This in turn helps increase revenue and ensure excellent customer service relationships that can build credibility, trust, confidence and also broaden brand reach.
Explore our customer support services:
Live Chat Support | Phone Support | Email Support | Social Media Support
You may also want to check out our full suite of smart services:
Artificial Intelligence • Robotic Process Automation (RPA) • Order Management Solutions • Customer Support • Technical Support • Back Office