Our client was a San Francisco-based online health insurance company that helped workers find health coverage based their needs and budget. While growing, the company started spending more time on servicing existing customers than acquiring new clients.
The company’s growth resulted in a bottleneck for business development as it was spending a considerable amount of money in the form of back-office staff for attending to customer requests. They were on the lookout for the best back office system provider who could handle all such tasks and retain customers, so that they could concentrate on their core activities.
Keeping in mind all the project challenges and the client requirements, Phykon provided the following solutions:
The team was able to offer the best back office support services and successfully handle all the back-office requirements to deliver the following results:
Phykon has been providing streamlined back-office solutions and many other services to several companies around the world. Our cost-effective services are attuned to your business requirements, and our vast experience in the industry helps us understand the exact nature of the task and deliver services accordingly. If you are looking for a reliable back-office solution provider, then feel free to contact us for the best cost-effective services and solutions.