Category: Contact Centre

Phykon’s Back Office Support: The e-commerce industry is booming, with businesses striving to offer seamless shopping experiences while managing complex back-end operations. As competition grows,

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In today’s fast-paced, technology-driven world, businesses heavily rely on software, applications, and gadgets to operate efficiently and provide exceptional customer experiences. However, with increasing complexity

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Customised Key Performance Indicators: Cost-savings and high-quality service are probably the most clear requirements when looking for an outsourcing partner. Beyond that, most businesses are

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Outsourced Holiday Customer Support Services: The holiday season is one of the most critical times of the year for businesses! It’s a period marked by

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Fact: Poor customer service costs businesses a fortune. Difference Between Cost Center and Profit Center. Difference Between Cost Center and Profit Center – Studies in

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