Disruptive events can strike at any moment and may vary in degree from minor to catastrophic. Businesses worldwide work hard to ensure continuity of business
Read More
The contemporary global business scenario demands an updated IT infrastructure. It ensures the survival of an organization among its zealous competitors. The highly complex IT
Read More
Customer Support Solutions Can Supercharge E-Commerce Business: Painless customer service determines the success of any business. Different industries follow a different customer service approach. And
Read More
Digital technology has influenced customer service more than any other area of business operation. The Digital revolution has transformed the way customer service has been
Read More
Automation a New Mode of Business Process Management (BPM): In this digital era, digital transformation has become the need of the hour. It is essential
Read More
Measurement and Improvement Of Customer Experience With Net Promoter Score (NPS): A strong customer base is the backbone of every business. Implementing an excellent customer
Read More
The startup landscape has witnessed growth in leaps and bounds over the past few years. And there’s no stopping them! As these enterprises grow the
Read More
Dedicated call centre services are vital for the smooth running of any business. Make customer satisfaction your top priority, whether you run a product-based company
Read More
An Efficient and Effective Tool For Customer Service: Social media, which was once used just to connect people, has now emerged as an essential and
Read More
What is Digital Transformation India: Digital transformation is no longer a luxury for businesses, it has now become the need of the hour. Almost every
Read More